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Step 1: Evaluate Your Needs

  • Confirm insurance company has received your damage report.
  • Confirm your claim number.
  • Evaluate your vehicle and identify what’s needed to repair it.
  • Prepare estimate and review it with you.

Step 2: Document the Plan

  • Confirm your policy’s coverage.
  • Review our payment policy with you.
  • Schedule your vehicle repairs and the projected completion date.
  • Present our repair order for your authorization and signature.
  • If your insurance company requires it, we submit our estimate for their approval before proceeding.

Step 3: Obtain Your Parts

  • Order the parts your vehicle needs.
  • Parts are received and logged into our system.

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Step 4: Auto Body Repairs Begin

  • Disassemble the damaged parts.
  • Re-inspect your vehicle for any hidden damage that may have occurred.
  • If any additional damage is found we notify you and provide a written supplement, which documents any additional costs or scheduled changes that may be necessary.

Step 5: Auto Body Repairs are Completed

  • All damaged parts have been replaced or repaired according to plan.
  • Your vehicle is inspected to ensure the repairs are completed and correct as ordered.

Step 6: Preparation for Painting

  • To ensure a “like-new” paint job, your car will undergo multiple steps of careful preparation including:
    • Cleaning.
    • Sanding.
    • Priming.
    • Sealing.
    • Masking.

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Step 7: Painting (color and clear coats)

  • New paint is expertly mixed to match your vehicle’s existing color.
  • Multiple coats of paint are applied to the repaired areas, followed by clear coats for added gloss and protection.

Step 8: Final Vehicle Assembly

  • The assembly of final parts is completed.
  • Your vehicle is carefully cleaned.
  • Your vehicle is carefully inspected to ensure the final repairs meet our highest quality standards 

Step 9: Customer Notification

  • We notify you that your vehicle is ready for pick up.

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Step 10: Review and Delivery

  • We meet with you to review the repairs, discuss any questions you may have, and ensure your satisfaction with our work
 
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